Order, assure and bill, automated end to end.
Automated OSS/BSS is the operational spine beneath what you sell: ordering, fulfilment, assurance and billing, orchestrated across the systems you already run, on a data model that holds. We advise on it, build it, and run it if you want us to.
An orchestration engine at the core. For a major African interconnection platform we built a new orchestration engine running every workflow, with the SDN automation layer beneath it. Provisioning that was manual, made programmable.
Run means orders worked, order by order. Orders, provisioning and incidents operated under a management contract with the operator's own service-delivery team.
Manual order-to-cash is where margin and speed leak away.
Most operators run order-to-cash across systems that do not talk to each other. Quotes live in one place, the order in another, inventory and billing somewhere else, and the work between them is people emailing spreadsheets and re-keying the same data. Every handoff is delay, cost and a chance to get the invoice wrong, and every new product means changing things in several places at once.
We automate those internal flows and integrate the systems you already run, so an order moves from quote to activation to bill without anyone shuffling files between teams. On a data model that holds, a new product becomes configuration rather than another bespoke change.
Ordering, assurance and billing, automated.
On its own, this block automates your internal order-to-cash flows and integrates the systems behind them, so orders, assurance and billing run as one process instead of separate islands of work.
Order capture through to activation, orchestrated across the systems and network that deliver the service.
A standard monitoring stack with proactive fault and SLA tracking. The SLA pack is defined on the product itself; this layer monitors and alerts against it, so issues are caught early and performance is measured against the commitment you sold.
Usage rating, billing and invoicing tied to the services delivered, so what activates is what gets billed, including wholesale and reseller billing where you sell through partners.
A single source of truth for products, services and the resources behind them: a data model that holds, so a new product is configuration, not code changed in several places.
A middleware layer with adapters that normalises your back-ends, from inventory and CRM to billing, finance and the SDN control layer, behind stable interfaces, so a back-end can be swapped or merged without breaking what sits on top. External provider interfaces follow IX-API and MEF LSO Sonata where they apply.
An operator-owned onboarding runbook for the providers and xSPs you sell through, with the minimum API contract each one has to meet to connect, so adding or changing a supplier is a repeatable step rather than a fresh integration project.
The OSS/BSS block, integrated.
- Orchestrates
- Ordering, fulfilment, assurance and billing
- Data model
- One model across catalogue, inventory and billing
- Integration
- Built into the estate you already run; MEF LSO Sonata where it applies
- Proof
- A full data model migration; 450+ automated tests, from zero
- Ownership
- Source code and IP, yours to run
- Monitoring
- A standard stack that tracks the SLA pack defined on the product
Full specifications travel in proposals.
A block on its own, or part of a larger platform.
Buy it on its own, or as one layer inside a full transformation.
Advise, build and run. Take all three, or only what you need.
We advise. You build.
The target operating model and architecture, so your team builds the spine right.
We build and deliver.
The ordering, assurance and billing automation, integrated across your systems and network.
We run it.
Operated in production, or handed to your team to run.
You own the IP we build together. The source code is yours: no product licence, nothing to renew, nothing phoning home. Run is offered, not required: we operate it for you, or hand it to your team. Your leverage grows as you own and extend the asset, instead of compounding inside a platform you rent. Advise, build and run is a choice, not a dependency.
Stop the leak in order-to-cash.
Tell us where order-to-cash breaks down for you today. We will map the automation, and what it is worth.
